Many services which government call centers now handle could benefit from chatbot support. Some of these areas are: General information. Queries about locations, hours, and deadlines make up a large portion of call center activity. Chatbots can provide this type of information without making people wait. The users retain the text of the response for …
Chatbots are evolving and the hotel industry is taking full advantage of all the ways AI can provide a more personal touch for their guests. Hotel chains are thinking above and beyond initial interactions and have begun to implement their own brand of chatbots to cater to guests before, during, and after their stay. Here are …
6 Innovative Ways Chatbots are Changing the Hotel Experience: Chatbots in Hotel Industry Read More »
The travel industry isn’t limited to hotels and airlines and neither are the potential roles for chatbots. Travelers have welcomed bots into multiple stages of their journeys, allowing them to find exactly what they’re looking for when they need it. Here are the most interesting ways chatbots are stepping up to make trips better. Saving …
5 Ways Chatbots are Guiding Travelers: Chatbots in Travel Industry Read More »
The insurance industry may be known for web pages full of complicated jargon and headaches, but chat bots are changing this. They’re helping with everything from finding the right policy to settling claims, and have many additional advantages as well. Answering Frequently Asked Questions Even though many sites include an FAQ page for their policies, …
Manufacturers stand to gain from every technological advance they can use, and chatbots can provide them with significant advantages. The uses range from the supply chain to the manufacturing floor to order fulfillment. Supplies and inventory Parts and materials need to stay in supply without accumulating wasteful amounts before they’re needed. A chatbot-based query system …
Chatbots in the banking industry are used in both customer-facing roles as well as for internal communication among employees in order to streamline operations while providing efficient customer service. Here are some of the advantages of chatbots in the banking industry Personal Banking Chatbots are becoming more of a staple within this realm, in order to …
Airlines have a long history of less than stellar customer service, but chatbots are promising to change that narrative. The introduction of AI-powered bots are allowing airlines to connect with customers more directly, leading to streamlined processes and quicker response times. Chatbots for searching and shopping Airlines are eager to improve their customer relationships, starting …
How Chatbots are Giving the Airline Industry an Upgrade: Chatbots in Airlines Industry Read More »
The first contact customers have with brick-and-mortar businesses is often their online presence. A good website is an obvious necessity, but a chatbot is a valuable addition. Many people use their smartphones while inside the store to get information. Using a chatbot is faster than flagging down a sales representative, and it’s always available. Browsing …
Chatbots for Brick & Mortar Retailers: Chatbots in Retail Read More »
We lead busy lives, and that can lead people to delay or ignore the things that are important. Healthcare is one of those things. No one likes to go to the doctor, but chatbots are here to help. Here are some advantages of using Chatbots in healthcare. Immediate Consultation Avoid the wait times at the …
Using Chatbots in Healthcare to Improve Patient Care: Chatbots in Health Industry Read More »
